Terms of service

Terms & Conditions – James & Lila – New York

By making a purchase on our website, you agree to the terms and conditions described below.

General Information

Store name: James & Lila – New York
Contact: For any questions, please email us at info@jameslila-newyork.com
Jurisdiction: These terms are governed by Dutch law.

Purchase Conditions

  • By placing an order, you confirm that all information provided is accurate.

  • You must be at least 18 years old or have the authorization of a legal guardian.

Products & Pricing

  • Prices are listed in euros and include taxes unless otherwise stated.

  • We reserve the right to change prices, descriptions, or availability without prior notice.

  • In case of pricing or description errors, we reserve the right to cancel or adjust orders.

Orders

  • After placing an order, you will receive a confirmation email. This does not guarantee acceptance of the order.

  • We reserve the right to refuse or cancel any order in cases of suspected fraud, invalid payment, or product unavailability.

Shipping

  • Orders are shipped within the timeframes indicated on our website.

  • James & Lila – New York is not responsible for delays caused by carriers or customs.

Returns & Refunds

Our Return Policy is an integral part of these terms. By purchasing from us, you agree that:

  • Certain items are non-returnable (such as sale items, electronics, lingerie).

  • Return requests must be submitted within 14 days of receipt.

  • All returns must include a return label.

Liability

James & Lila – New York is not liable for direct or indirect damages resulting from the use of our products or website.
We do not guarantee that our products are suitable for specific purposes.

Privacy

Your personal data is processed in accordance with our Privacy Policy. By using our site, you agree to this policy.

Prohibited Use

You agree not to use the site for:

  • Illegal activities

  • Spreading viruses or harmful software

  • Abusing or manipulating the site

Changes to the Terms

James & Lila – New York reserves the right to update or modify these terms at any time. By continuing to use the site, you agree to any changes made.

Contact

For any questions regarding these terms & conditions, please contact us at:
📧 info@jameslila-newyork.com

✨ Thank you for trusting James & Lila – New York! ✨