Shipping Policy – James & Lila – New York

By making a purchase on our website, you agree to the conditions described in this shipping policy.

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Processing Time

• All orders are processed within 24–48 business hours after payment is received.

• Orders placed during weekends or holidays will be processed on the next business day.

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Shipping Duration

• After processing, shipping generally takes 3 to 16 business days, depending on your location.

• We ship worldwide.

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Cancellations

Due to our automated system, orders cannot be canceled once placed.
Please check your details carefully before completing your purchase.

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Possible Delays

Delays may occur due to:

• High order volumes, especially during sales or promotions

• Unforeseen circumstances such as natural disasters, pandemics, or transportation issues

We appreciate your understanding.

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Shipping Costs

• Shipping fees are calculated at checkout based on your location and the weight of your order.

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Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• Please note: it may take up to 48 hours for tracking information to appear.

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Customs & Import Duties

• For international customers, customs fees, import duties, or taxes may apply.

• These costs are the responsibility of the customer and are not included in the purchase price.

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Incorrect Shipping Information

Please ensure your delivery address is correct at checkout.
James & Lila – New York is not responsible for delays or additional fees caused by incorrect or incomplete addresses.

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Contact

For any questions regarding your order or shipping, please contact us at:
📧 info@jameslila-newyork.com

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✨ Thank you for shopping with James & Lila – New York! ✨