Contact
Contact – James & Lila – New York
Do you have questions, a suggestion, or need assistance? We’re here to help!
Contact Information
📧 Email: info@jameslila-newyork.com
Customer Service
For any questions regarding your order, delivery, returns, or any other topic, please don’t hesitate to reach out to us at this address.
Why Contact Us?
Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking code (“track & trace”).
You can use this on our Track Your Order page to follow the real-time status of your delivery.
Fast & Free Shipping
We offer free shipping to over 65 countries.
Orders are usually processed within 1–3 business days and delivered within 5–7 business days once shipped.
Multiple Payment Methods
We accept more than 35 payment options (Visa, Mastercard, American Express, PayPal, Apple Pay, and more), including local solutions to ensure a smooth and personalized checkout experience.
Change of Delivery Address
Need to change your delivery address?
Contact us quickly with your order number and the new address details so we can update it for you.
Contact Form
Need personalized assistance?
Send us a message through our online contact form — we’ll get back to you as quickly as possible.
Quick Reference
| Subject | Contact |
|---|---|
| General customer service | info@jameslila-newyork.com |
| Tracking, modifications, delivery | via email with tracking code, or on the dedicated tracking page |
| Fast & personalized response | Use our online contact form |
We’re here to support you at every step of your journey with James & Lila – New York.
Don’t hesitate to reach out — we look forward to assisting you and providing an exceptional shopping experience!